Operations + Training Manager
Are you someone who naturally creates order, accountability, and momentum? Do you enjoy building systems that help people succeed and take pride in creating consistency within fast-moving environments? Are you both highly organized and highly relational — able to lead with clarity while still supporting and developing the people around you? Are you someone who notices inefficiencies quickly and feels motivated to improve them? Are you proactive, dependable, and comfortable stepping into both leadership and hands-on operational work when needed? Do you communicate clearly, follow through on details, and hold high standards without creating unnecessary friction? Do you thrive in environments where creativity and operations intersect? Do you understand that strong training, documentation, scheduling, and safety systems are essential to building a healthy and scalable company culture?
Borrow Curated is seeking an Operations Training Manager to lead training, development, safety, and operational organization across our back-of-house team. This role is designed for someone who thrives on creating structure, improving systems, developing people, and maintaining high operational standards in a fast-paced creative environment.
This position works directly under the direction of Ann King, Founder + Creative Director, and in close partnership with Rachel Genco, Logistics + Product Manager.
Position Overview
The Operations Training Manager will oversee all back-of-house training and development initiatives while helping create operational consistency across the company. This person will own employee scheduling and training documentation, maintain safety training compliance, and continuously improve operational efficiencies.
The right candidate is highly organized, detail-oriented, proactive, and capable of balancing leadership with hands-on operational support.
Key Responsibilities
- Oversee all back-of-house training and employee development
- Create, implement, and improve training systems and processes
- Maintain employee scheduling and operational documentation
- Lead safety training, compliance tracking, and record keeping
- Identify and implement efficiencies in training and development workflows
- Assist in the planning and completion of Borrow Builds
- Support operational consistency and accountability across the team
- Help maintain a culture of professionalism, ownership, and continuous improvement
Ideal Candidate
- Strong leadership and communication skills
- Highly organized with excellent follow-through
- Comfortable managing multiple priorities and deadlines
- Experience with operations, logistics, training, or team development preferred
- Ability to work collaboratively while holding high standards
- Problem-solver with a process-oriented mindset
- Comfortable working in a fast-paced, hands-on environment
Compensation + Benefits
Salary: $55K - $65K annually
- 40–45 hour work week
- Eligible for overtime at 1.5x hourly equivalent pay for hours worked beyond 45 hours per week
- Performance and compensation reviews conducted periodically
- Compensation and job responsibilities may be adjusted at the discretion of Ann King, Owner + CEO of Borrow Curated, LLC
- Eligible for Borrow Management Bonus Plan
- 401(k) option
- Insurance coverage consistent with current company offerings
- Cell phone plan coverage
- BPV Days: 14 days
- Paid Vacation: 14 days
- 3 paid sick days
- $100 annual gear allowance
- Personal use of Borrow Builds and equipment for $1 rental
- 20% off all Borrow inventory rentals
- Use of Borrow Event Space for one personal event per year
- Weekend use during high season requires prior approval
Work Environment
This is a leadership role within a collaborative creative operations environment. The position requires both strategic thinking and hands-on execution. Candidates should be excited about building systems, supporting team growth, and contributing to a company that values both creativity and operational excellence.
Weekend Installation Team Member
Borrow Curated
Are you looking for a weekend side hustle that is dynamic and fun while working on a team? Do you love working outdoors? Are you someone who loves to travel to new beautiful places and be a part of productions or events? Does the world of events, furniture, or theater interest you? This job may be great for you!
We are seeking an extremely reliable and responsible individual who is passionate about doing a great job, loves the details, and likes working on teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Maintains quality of furniture + decor with proper care and cleaning.
- Preps + Organizes inventory for delivery
- Aids in building and maintaining new inventory
- Maintains the Borrow standards for Warehouse Flow and Organization
POSITION QUALIFICATIONS
The requirements listed below are representative of the knowledge, skill, and/or ability required. Must maintain a valid driver’s license with a good DMV record. Must obtain DOT Medical Card before the first shift.
Physical Demands: While performing the duties of this job, it is required to move over traverse grounds, ascend/descend ladders, and move heavy equipment from floor to heights up to 5 feet. Frequently carrying, stacking, and unstacking equipment and inventory, carrying and moving equipment and inventory to the appropriate storage area, and loading and unloading equipment and inventory onto lifts, dollies, forklifts, and/or trailers and trucks. Must frequently carry, lift, push, pull, or move up to 50 pounds to a height of 3 to 5 feet; and occasionally carry, lift and/or move up to 300 pounds with the assistance of moving equipment to a height of 3 to 4 feet.
Work Environment: While performing the duties of this job, the individual will be exposed to the typical range of weather conditions experienced in Ohio. The warehouse is heated but air conditioning is limited.
Schedule: Friday Evening through Sunday Evening.
Job Types: Seasonal
Compensation + Benefits for Full-Time:
- Hourly Position $19
- Part Time 8-24 hours per weekend (Flexible Schedule)
Compensation + Benefits for Part-Time:
- Hourly Position
- Personal Use of Borrow Equipment + Tools + Vehicles for $1 rental fee (not on company time.)
- 40% Discount on Borrow Rental Products
- Wholesale or Designer pricing on furniture + decor brands all over the U.S.
Contact:
ann@borrowcurated.com
- www.borrowcurated.com
Warehouse + Builds Team Member
Borrow Curated
Are you looking for some diversity in your day with a growing company where every day is different? Do you love working with your hands? Have you always considered yourself handy and happiest when working on different projects? Are you detail-oriented? Are you highly organized? Does the world of events, furniture, theatre or carpentry interest you? This job may be great for you!
We are seeking an extremely reliable and responsible individual who is passionate about doing a great job, loves the details, and likes working on teams.
GENERAL PURPOSE OF THE ROLE
Borrow’s Warehouse + Builds Team Member Position is responsible for the prep, care and building of Borrow product as well as it’s installation. Borrow has a curated collection of modern, made, and antique furniture.
During in-season (Spring, Summer, + Fall), these valuable team members work on repairs, maintenance and preparation of products for install.
During the off-season (winter months), work will entail building furniture, warehouse maintenance, and showroom organization.
Excepting Applications for Full + Part Time Work
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Repairs + Makes Borrow Product
- Maintains quality of furniture + decor with proper care and cleaning.
- Preps + Organizes inventory for delivery
- Aids in building and maintaining new inventory
- Maintains the Borrow standards for Warehouse Flow and Organization
- Drives Box Truck to Install + Pickup Inventory
POSITION QUALIFICATIONS
The requirements listed below are representative of the knowledge, skill, and/or ability required. Must maintain a valid driver’s license with a good DMV record. Must obtain DOT Medical Card before the first shift.
COMPETENCIES
They are classified as work habits, attitudes, personal characteristics, and behaviors that reflect how a person accomplishes the duties and responsibilities of his/her job.
- Attention to Detail: Follows established guidelines and procedures to ensure accuracy; gets work right despite pressing deadlines; concentrates on routine work details and organizes and maintains records; is alert and aware of surroundings and carefully monitors technical equipment or processes.
- Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.
- Customer Focused: Commits to meeting the needs and expectations of Borrow’s internal and external customers; delivers a high level of customer service; searches continually for ways to increase customer satisfaction and the delivery process (i.e., customer feedback, process improvement, etc.).
- Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a “can-do.”
- Relationship Management: Initiates and develops relationships with others; demonstrates credibility; confronts conflict quickly and professionally; inspires confidence in others. Exhibits patience.
- Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team’s decisions; contributes to the team’s efforts.
EDUCATION AND/OR EXPERIENCE
High School Diploma; at least two years of large vehicle or truck experience.
Carpentry Experience
Physical Demands: While performing the duties of this job, it is required to move over traverse grounds, ascend/descend ladders, and move heavy equipment from floor to heights up to 5 feet. Frequently carrying, stacking, and unstacking equipment and inventory, carrying and moving equipment and inventory to the appropriate storage area, and loading and unloading equipment and inventory onto lifts, dollies, forklifts, and/or trailers and trucks. Must frequently carry, lift, push, pull, or move up to 50 pounds to a height of 3 to 5 feet; and occasionally carry, lift and/or move up to 300 pounds with the assistance of moving equipment to a height of 3 to 4 feet.
Work Environment: While performing the duties of this job, the individual will be exposed to the typical range of weather conditions experienced in Ohio. The warehouse is heated, but air conditioning is limited.
Schedule: Can accommodate any schedule. We only ask that you, the lead position commit to at least one weekend day per week.
Job Types: Full-time, Part-time
Compensation + Benefits for Full-Time:
- Hourly Position
- Healthcare
- Hourly commensurate with experience $18 - $22.
- Company Paid Vacation Days (pre-set) 14 days
- 40 Hours of Paid Vacation
- 24 Hours Paid Sick
- Gear Allowance $100
- Personal Use of Borrow Equipment + Tools + Vehicles for $1 rental fee (not on company time.)
- 401K
- 40% Discount on Borrow Rental Products
- 1 Free use of the Borrow Showroom Venue per year for personal use
- Wholesale or Designer pricing on furniture + decor brands all over the U.S.
Compensation + Benefits for Part-Time:
- Hourly Position
- Personal Use of Borrow Equipment + Tools + Vehicles for $1 rental fee (not on company time.)
- 40% Discount on Borrow Rental Products
- Wholesale or Designer pricing on furniture + decor brands all over the U.S.
Contact:
ann@borrowcurated.com
Job Type: Full-time
Work Location:
- One location
Company's website:
- www.borrowcurated.com
Benefit Conditions:
- A waiting period 90 days applies
BOH Team Member Position (Part-time or Seasonal)
The team member position is someone who has little knowledge in carpentry, upholstery, or leading setup/installation crews. However, they have a passion to dev for developing skills. During the builds season, this person will assist with custom projects and ensure projects are done to quality and on time. During the events season, they are a part of teams for event setups, retail installations, and managing the upkeep of Borrow products. At least one-day of weekend availability is essential for this position. They enjoy working with their hands and working outdoors. Most importantly this person is kind, responsible, trustworthy, and has a growth mindset.
Employee Benefits
- Pay starting at $17-$21 an hour.
- Two weeks Borrow Paid Vacation Days on top of personal vacation + sick pay.
- One free Borrow Showroom rental per year.
- Flexible schedule.
- $1 Space rental of Borrow Builds shop for personal projects.
- Wholesale or Designer pricing on furniture and decor brands all over U.S.
- $100 Gear + Apparel Allowance that can be used at Carhartt Company Gear, Amazon or for Borrow Merch.
Interested?
Please head over to our BOH Application Page! We'd love to get to know you and possibly setup an interview with you!